Support
CompeteCue is an iPhone app for the weeks before a race. You pick a real event — HYROX, Spartan, Tough Mudder, a road race — and it builds a timed preparation plan around it: what to eat, what to pack, what to buy, and when to train, rest and travel. Everything you enter stays in a database on your own phone. There is no account, so there is nothing to sign in to and nothing to lose access to.
Getting in touch
Email kourosh@kourosh.design — questions, problems, an event whose details are wrong, or a plan that got something wrong. One person reads that inbox, so expect a reply in a day or two rather than in minutes.
If you are testing a beta build, TestFlight has its own route: take a screenshot inside the app, then tap Share Beta Feedback.
Reporting a problem
The app sends us nothing you have entered, so there is no record on our side to look up — your description really is all we have to go on. The more of this you can include, the faster it gets fixed:
- Which iPhone, and which version of iOS.
- Which race or series it happened on.
- What you expected, and what happened instead.
- A screenshot, if the screen shows it.
Your data, and getting it back
Your profile, races and results live only on your phone. Account → Your data → Export data writes a backup file you can keep wherever you like, and Import backup restores it. Do that before you delete the app or move to a new phone: deleting the app erases everything, and no copy of it exists anywhere else for us to send you.
Questions answered elsewhere
The FAQ covers the beta, pricing, which events are supported, offline use and who builds this. The privacy policy sets out exactly what the app sends and when — the short version is a crash report if one happens, plus the requests that fetch the catalogue and the forecast, and nothing you have entered. The terms of use cover the rest, and the series guides explain each race in detail.
What this inbox is not
CompeteCue gives general preparation guidance and is not a medical device or a clinical service. Declaring a condition makes the app remove guidance that is not safe for you rather than reduce it — but for anything about your own health, speak to your GP or clinician rather than to this inbox, and call the emergency services if it is urgent.